Symptom
When accessing a subordinate's item with a cover page in the My Teams page, a "You do not have permission to access the item." error occurs. This issue happens with managers, alternate managers, delegates, and HRBPs.
Environment
SAP SuccessFactors Learning
Reproducing the Issue
- Create an item
- Add a cover page to the item
- Assign the item to a user
- As their manager, go to Team View
- Select the user that has the cover page item and click the title
- Error occurs
Cause
This is a Known Issue.
Resolution
The fix for this issue is planned to be deployed with the patch b2505p1. For patch timelines, please review SAP SuccessFactors Patches Knowledge Base
Workaround
- Go to Learning Administration > Learning Activities > Items
- Search and access the item record
- Select Actions > Cover Page > Deactivate > Save
See Also
- SAP SuccessFactors Product Release & Road Map Information
- SAP SuccessFactors Patches Knowledge Base
- KB Article 2171560 - How to be notified of new or updated SAP Notes or KBAs
Keywords
KI2505, LRN-195404, error, curricula, cover, page, item, manager, hrbp, my, team, legacy, permission
Product
SAP SuccessFactors Learning 2505