SAP Knowledge Base Article - Public

3595287 - FAQ - SuccessFactors Learning AI-assisted Image Generation

Symptom

AI-assisted Image Generation is a SuccessFactors Business AI feature which will be initially available in Learning Administration as part of the 1H 2025 release. The experience will allow Learning Administrators to generate AI-assisted images for Learning content types including: Custom Cards, Banners, Items (Courses), Programs, and Curricula.  

Admin users can provide an image description up to 180 characters to describe the desired image to be generated.  

Note: This is the initial release of the Assisted Image generation capability, in its first available areas: Learning Administration. Customer feedback is highly valuable, and we will be exploring enhancement opportunities after initial release.

Environment

SAP SuccessFactors Learning

Resolution

General Information 

  1. How does the tool incorporate user feedback for improvements?
    • SuccessFactors Embedded AI allows user feedback in many areas across the HCM suite and plans to allow for user feedback to be implemented for AI-assisted Image Generation in an upcoming release 
  2. What file formats are available for download?
    • JPEG 
  3. How long does it take to generate an image?
    • At least 15 seconds to generate images on average, whereas more complex image descriptions may lead to variable processing times – including up to 2 minutes
  4. What is going to be the automatic image aspect ratio/dimensions utilized by this Generate Image feature?
    • For course, curricula, programs and custom cards:
      • Max size of 512x300 while maintaining an aspect ratio of 16:9 (or 1.77)
    • For banners:
      • 1920x250 (aspect ratio of 7.68) and 375x250 (aspect ratio of 1.5)

Functionality & Features

  1. Can I adjust parameters like color, lighting, or composition? 
    • Yes, if described in the text entry
  2. Can I generate images in specific artistic styles (e.g., watercolor, pixel art, 3D renders)?
    • Yes, if described in the text entry 
  3. Does it support image editing capabilities? 
    • Not at this time 
  4. Can words be generated? 
    • The prompt shares instructions to the LLM to specifically exclude text, numbers, logos, copyrighted material 
  5. Can humans be generated?
    • Yes, if deemed relevant, safe, and appropriate for business context 
  6. Can I customize/fine-tune the AI model for specific use cases? 
    • Not at this time 
  7. Is there a way to upscale images for higher resolution?
    • Not at this time 
  8. Can I generate multiple images at once?
    • Not at this time

Branding & Customization 

  1. Can I specify branding elements or custom guardrails for my images?
    • Not at this time
  2. Does the tool offer templates or presets for quicker image creation?
    • Not at this time 
  3. Can I save my previous prompts and images for future use?
    • Prompts, no. Images can be downloaded 

Pricing & Usage

  1. How much does it cost to use the tool?
    • 1 AI Unit per 25 uses. 1 AI Unit is 7 EUR. 
  2. Is there a free version or trial available?
    • Not at this time 
  3. Are there any usage limits or credits required?
    • Yes, AI Units must be purchased as AI-assisted Image Generation is ‘Premium AI’ feature requiring AI Units for usage
  4. If an image is not generated, for example due to an error, does that use up any AI units?
    • AI units are used per image generation

Legal & Ethical Considerations 

  1. How does the tool ensure it does not infringe on copyright or trademarks?
    • The prompt specifically excludes text, numbers, logos, copyrighted material 
  2. What content restrictions are in place for image generation (e.g. harmful, violent content)? 
    • The prompt requires images to be relevant, safe, and appropriate for business context 
  3. What prompt is used on the backend to generate the image?
    • SuccessFactors does not disclose the underlying prompts used for AI-assisted experiences, Embedded AI, or Joule features.
  4. What is the expected response if the image prompt is not deemed appropriate for business context?
    • An error will show. We will be working to improve the error messaging in the upcoming months to improve the granularity of error messaging

Integration & Accessibility 

  1. Is there an API available for integration with other applications?
    • Not at this time 
  2. Is the tool available on mobile devices?
    • Not at this time 
  3. Does it support different languages for prompts?
    •  Priority is English (US), German, French, Spanish, Portuguese, Chinese (Simplified), and Japanese. 

See Also

Premium AI Features - SAP Help Portal

Keywords

KBA , LOD-SF-LMS-ADM , System Admin, Global Variables, References , LOD-SF-LMS-ILX , Integrated Learning Experience , How To

Product

SAP SuccessFactors Learning 2505