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SAP Knowledge Base Article - PreviewSymptom
A Workflow Rule was created to update or assign the Customer field in Tickets. However, although the rule is executed, the Customer is not updated.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer core applications all versions
Keywords
updating, assigning, changing, changed, updates, assigns , KBA , LOD-CRM-WKF , Workflow , LOD-LE-RC-PAP , Party Processing , LOD-CRM-SRP , Service Request Processing , Problem
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