3595316 - SAP SuccessFactors HCM Service Offerings

Customer requires assistance with advanced configuration, feature activation, or solution optimization in SAP SuccessFactors that goes beyond standard support scope and requires specialized consulting or advisory services. 

• SAP SuccessFactors HCM Suite
• SAP Sales Performance Management Solutions

Following a review of your case by an SAP SuccessFactors HCM Support Representative, they may determine a review of your system, consulting, or advisory assistance is required to optimize and customize your SAP environment for specific business needs.

SAP Enterprise Support, cloud editions

The SAP Enterprise Support is included with your cloud subscription.  Its portfolio can help you transform, adopt, integrate and extend your SAP solutions with targeted content designed to achieve business outcomes. Utilizing prescriptive guidance with a variety of enablement formats, we help power your success for any deployment scenario on your time and your terms.

SAP Preferred Success

Customers with SAP Preferred Success build on all the benefits of SAP Enterprise Support, cloud editions, enhanced with additional features designed for an advanced success experience.

Learn more and subscribe to SAP Preferred Success for SAP SuccessFactors HCM.

Already an SAP Preferred Success customer? Please reach out to your Preferred Success contact for your personalized assistance.

SAP SuccessFactors HCM Professional Services

The Functional and Technical Assistance Service for SAP SuccessFactors Solutions is available to assist you with issues that are beyond SAP Enterprise Support or SAP Preferred Success’s scope.   This service is available for purchase on the SAP Store offering a flexible and cost-effective option.

What is the service?

• Used for advisory, configuration, feature activation, solution optimization and much more
• Allotment of 10 hours per solution module

What are the benefits?

• Receive advice from SAP SuccessFactors Professional Services
• SAP Best Practices Guidance
• Optimization of SAP SuccessFactors solutions with the latest product features
• Low cost

How to purchase?

Customers may purchase the “Functional and Technical Assistance Service for SAP SuccessFactors Solutions” directly on the SAP Store through this link. 

For more details on this service, including how customers have used it, please review this Information Sheet.

Need assistance with SAP Sales Performance Management Solutions?

You can receive the same benefits described above by purchasing an 18 hour allotment at the SAP Store for the "Functional and Technical Assistance Service for Sales Performance Management Solutions".

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SAP SuccessFactors, Consulting, Advisory, Configuration Assistance, Feature Activation, Solution Optimization, Professional Services, Technical Assistance, Customization, Configuration, Expert Guidance , KBA , LOD-SF-PLT , Platform Foundational Capabilities , How To