SAP Knowledge Base Article - Public

3595403 - The drop-down values for the Division, Location and Department fields in the matrix grid are empty.

Symptom

In Performance-Potential Matrix filter, division,department and location fields dropdown shows no values and is empty with no selectable options.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Succession Management  

Reproducing the Issue

  1. Go to Succession >> Performance-Potential Matrix >>Target Population >>Succession Management and Matrix Report Permissions
  2. Select any of the fields Division/ Department/ location, you can observe the drop down is not showing any values.

       

Cause

Missing user permission "Succession Management and Matrix Report Permissions”.

Resolution

Affected user should be granted with the "Succession Management and Matrix Report Permissions”. The target population assigned to this permission will control the employee population visible to a given user in the succession org chart ,Talent search and the Matrix report.

To fix the issue ,Go to Manage permission roles >> Select the role >>Succession Planners and enable "Succession Management and Matrix Report Permissions".

See Also

Filtering Data in Matrix Reports -SAP Help Portal

Keywords

Matrix grid filters,Performance, Potential, How, What, Matrix, Grid, 9-Box, Filter, Options, Select, All, How vs. What, filters, values, options, dropdown, drop-down, drop down, picklist, list, box, checkbox, MXG, empty , no , values ,Department , Division, location, fields, Succession Management and Matrix Report Permissions, target population
, KBA , LOD-SF-SCM-MXG , Matrix Grid Reports (9 Box) , Problem

Product

SAP SuccessFactors Succession & Development all versions