SAP Knowledge Base Article - Public

3595763 - Email validations for candidates in Preview instances (Gigya) - Recruiting Management

Symptom

Starting in 1H 2025, you won't be able to create or update a candidate with an invalid or duplicate email address in the preview instance where the Gigya migration is done (even if Gigya is turned off).

This validation is added to support Gigya enablement.

Environment

  • SAP SuccessFactors Recruiting Management
  • SAP Customer Data Cloud

Resolution

In 1H 2025, the Gigya migration will be completed for all Preview instances where the prerequisites are met. As part of this release, improved checks have been added to keep candidate email data accurate and consistent.

Moving forward, it will no longer be possible to create or update candidate records using invalid email formats (e.g., "user@domain", "example.com") or duplicate email addresses already associated with another candidate (e.g., reusing "jane.doe@example.com" for multiple accounts). 

This applies even if the Gigya feature is not enabled, since the migration is done in all Preview instances.

The update makes sure that every candidate email address in the system is unique and correctly formatted, stopping possible conflicts or mismatches. Consequently, the system will now always reject wrong or duplicate emails.

This improvement supports Gigya integration, which needs unique and valid emails for smooth operation.

In production, until the migration is completed, this check will not be active.

See Also

3523883 - External Candidate Authentication Using SAP Customer Data Cloud - Recruiting Management - SAP for Me

Keywords

CDC, email, validation, preview, test, dummy, customer, data, cloud , KBA , LOD-SF-RCM-CAN-CDC , Customer Data Cloud Authentication , How To

Product

SAP SuccessFactors Recruiting all versions