SAP Knowledge Base Article - Public

3595802 - 1H 2025 - Learning History cannot be downloaded

Symptom

After the 1H 2025 (2505) Release, an error happens when downloading the report from the Learning History page:

Error

Report the following error to your system administrator:

Missing CSRF token for URI query: /user/report/runLearningHistoryReportAction.do

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. Log into HCM > access the Learning module >
  2. Through the New Learning Experience or through the legacy UI, go to Learning History >
  3. Click on 'Download' at the right upper corner >
  4. Get the error.

Cause

This is a Known Error.

Resolution

Our Learning Engineering team has finalized their work on the situation and the fix is targeted to be delivered with the 2505 patch 1. Additional details are available in the following links: Product Release & Road Map Information | SAP SuccessFactors - Patch Details.

Please, set this KBA as a favorite (star icon on the top right corner) to receive updates on it.

See Also

2692971 - SAP SuccessFactors Known Issues for the 1H 2025 Release

Keywords

sf, lms, Learning History, download, report, CSRF, token, /user/report/runLearningHistoryReportAction.do, runLearningHistoryReportAction, KI2505, LRN-195749 , KBA , LOD-SF-LMS-TIL , Landing Page and Tiles , LOD-SF-LMS-REP , Reporting Data , LOD-SF-LMS-ILX , Integrated Learning Experience , Known Error

Product

SAP SuccessFactors Learning 2505