SAP Knowledge Base Article - Public

3595864 - Supplier Invoice and Payment Clearing System Dump due to Missing Business Partner Address in SAP Business ByDesign

Symptom

A system dump is encountered while trying to clear supplier invoices and payments.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Payables Work Center
  2. Click on Supplier Accounts view.
  3. Search for the Respective Account ID:
  4. Click View.
  5. Select the Payment with External Reference ABC (ABC Refers to Payment ID) and click Clear Manually.
  6. Under Open Items, match the Invoice XYZ (XYZ refers to Invoice ID).
  7. A system crash occurs.

Cause

The root cause of the issue is that the address for Business Partner ID is not maintained. This missing information leads to a system crash when trying to create a supplier payment.

Resolution

  1. Go to the Business Partner Data work center.
  2. Go to the Business Partners view.
  3. Select Business Partner ID affected and Edit > Addresses.
  4. Maintain the address and Save.

Keywords

Supplier Invoice, Payment Clearing, Intercompany, Business Partner, Address, System Crash, SAP Business ByDesign. , KBA , SRD-MD-BP , Business Partner , Problem

Product

SAP Business ByDesign all versions