3595935 - SSO Certificate Renewal Procedure with SF-IAS Integration

With the upcoming deprecation of the SuccessFactors SSO certificate as per KBA 3523900, for tenants already integrated to IAS, the certificate will be automatically renewed by June 2nd. In case by then there is any potential issue with the auto-renewal, please follow the steps on this KBA to manually update the certificate.

Please NOTE that the RCM (Career Site Builder) SSO certificate is also expired at the same time. However, the troubleshooting steps for this are completely different.

To avoid confusion going forward, we request that customers include the application URL when logging a support case. This will help our Customer Support team quickly identify which application is affected and apply the appropriate troubleshooting steps.

For RCM SSO Cert Expiration, Refer KBA: 3593591 - Expiring Recruiting Application Certificates in IAS - Recruiting - SAP for Me  for complete details.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

• SAP SuccessFactors HCM Suite

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