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3595936 - Error "User is not assigned to manage Identity Provisioning Role" despite role being assigned

Symptom

  • When accessing IPS tenant on NEO environment, some users may see the error message "User is not assigned to Manage Identity Provisioning role" even with the role assigned;
  • Under IAM Tenants the user is present as IPS administrator;
  • User have Manage Identity Provisioning role as per Manage Authorizations in Neo Environment

*Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.*


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Environment

  • Identity Provisioning
  • SAP Cloud Identity Services

Product

Identity Provisioning all versions ; SAP Cloud Identity Services all versions

Keywords

IAS, IPS, Role, Manage identity provisioning, error, User is not assigned to manage Identity Provisioning Role, user, assigned, not assigned, NEO, admin, administrator, cache, refresh, tenant , KBA , BC-IAM-IPS , Identity Provisioning Service (IPS) , BC-IAM-IDS , Identity Authentication Service , Problem

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