SAP Knowledge Base Article - Preview

3595952 - Error "Looks like something went wrong" When Accessing "My Profile" Page in the New Candidate Experience - Recruiting Management

Symptom

Post 1H 2025 release, the My Profile/Account page not working with new Candidate Experience. Once you try to open the page, the Candidate receives the following message: "Looks like something went wrong. Please try again or contact your administrator for help."

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


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Environment

SAP SuccessFactors Recruiting Management

Product

SAP SuccessFactors Recruiting all versions

Keywords

went, wrong, CX, new, candidate, exp, experience, error, my, profile, account, manage, KI2505, WEF-163854, CX2505 , KBA , LOD-SF-RCM-CAN-CX , Candidate eXperience redesigned , Known Error

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