3596017 - SUM error in phase MAIN_POSTCLEAN/SUBMOD_SHDDEL2/SHDUNINST_DB

Symptom

SUM runs into the following errors in the phase MAIN_POSTCLEAN/SUBMOD_SHDDEL2/SHDUNINST_DB, the errors can be seen in the log SQLSTMTSTD.log.

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EXECUTING .../SUM/abap/bin_s4/SAPuptool execdb ../var/HDB_DROP_SHADOW.<SID>
Logging to '.../SUM/abap/log/HDB_DROP_SHADOW.LOG'

...

A0TEDBSL 000 (<timestamp>:xxxxx:xxxx) DBSL trace (/bas/793_REL/src/dbs/hdb/dbhdbsql.cpp:<xxx>): connect to SYSTEM/<pwd>@<hostname>:<port> on connection 0 ...
A0TEDBSL 000 (<timestamp>:xxxxx:xxxx) DBSL trace (/bas/793_REL/src/dbs/hdb/dbhdbsql.cpp:<xxx>892): Connect to database failed, rc=1, rcSQL=10
A0TEDBSL 000 (<timestamp>:xxxxx:xxxx) DBSL trace (/bas/793_REL/src/dbs/hdb/dbsdbtrc.cpp:<xxx>): SQLCODE : 10
A0TEDBSL 000 (<timestamp>:xxxxx:xxxx) DBSL trace (/bas/793_REL/src/dbs/hdb/dbsdbtrc.cpp:<xxx>): SQLERRTEXT : authentication failed
1EETQ008 Error message: Connect failed
1EETQ009Xdbrc = 18:
1EETQ009X'there is something wrong with the connect environment or insufficient resources'
1EETQ009XDB code 10
1EETQ003 exit code: "20"

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Environment

SAP ABAP systems

Product

SAP S/4HANA 1610 ; SAP S/4HANA 1709 ; SAP S/4HANA 1809 ; SAP S/4HANA 1909 ; SAP S/4HANA 2020 ; SAP S/4HANA 2021 ; SAP S/4HANA 2022 ; SAP S/4HANA 2023 ; SAP S/4HANA 2025 ; SAP S/4HANA, on-premise edition 1511

Keywords

SYSTEM, HANA, S/4, HDB_DROP_SHADOW, authentication failed, SHDUNINST_DB , KBA , BC-UPG-DTM-TLA , Downtime Minimization for ABAP , Problem

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