3596066 - Unable to Post Supplier Invoice Due to Error Message

Unable to post supplier invoice due to below error messages. 

• Error message: 'Item Purchase document locked'
• Information message: 'Item: The purchase document with item does not exist or is inactive; or the supplier, buying company, product, product category, or product type differs from that in the supplier invoice.'
• Bank and account number for payment method 'Bank Transfer' missing.

SAP Business ByDesign 

1. Go to Supplier Invoicing work center
2. Go to Invoices and Credit Memos view
3. Select the relevant Supplier Invoice
4. Click on Edit and click on Check button
5. The error message appears

The supplier invoice was created through an external application with an incorrect product description and leads to the error message. 

In order to fix the error, enter the product description in supplier invoice as per the purchase order reference from the below steps;  

1. Go to Supplier Invoicing work center
2. Go to Invoices and Credit Memos view
3. Select the relevant Supplier Invoice
4. Click on Edit and navigate to the Items tab
5. Change the product description as per Purchase Order Item reference
6. The invoice will be Ready for Posting, allowing for successful invoice posting

Supplier Invoice, Error, Purchase Document Locked, Product Description, Bank Transfer, Supplier Invoicing, Invoice Posting, External Application; The purchase document with item does not exist or is inactive; or the supplier, buying company, product, product category, or product type differs from that in the supplier invoice.' , KBA , SRD-SRM-SI , Supplier Invoicing , Problem