3596123 - Problem with downloading logs from blob storage

Symptom

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Logs are saved not only in OpenSearch but also in blob storage such logs can be downloaded using Microsoft Azure Storage Explorer or using the az storage blob download command.

az storage blob download --account-name xxxxxxxxxxxx --account-key xxxxxxxxxxxxxxxxxxxxxxxxxxxxx --container-name commerce-logs-separated --name kubernetes/fail_name.gz --file /path/file_name.gz

The following KBA shows how to download logs using Microsoft Azure Storage Explorer and if this method is used the problem may occur.
3447962 - How to find and download logs from blob storage - SAP Commerce Cloud

Every day at midnight UTC a new file is created for each pod and logs are saved there all day long if such a file is large and logs are still saved there a problem may occur.

Environment

SAP Commerce Cloud

Product

SAP Commerce Cloud all versions

Keywords

kibana, blob storage, failed, fail , KBA , CEC-SCC-CLA-ENV-LOM , Logging and Monitoring , Problem

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