SAP Knowledge Base Article - Preview

3596206 - How Does CX AI Toolkit React to What is Open in Sales & Service Cloud V2

Symptom

You are wondering what the expected behaviour is of the CX AI Toolkit embedded panel and how it will react or respond to what is being shown in Sales & Service Cloud v2.


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Environment

  • CX AI Toolkit
  • Sales & Service Cloud V2

Product

SAP CX AI Toolkit all versions

Keywords

Toolkit, AI, Embedded, Panel, Sales &Service Cloud, V2, CX AI Toolkit, AI, Machine Learning , KBA , CEC-AIT , SAP CX AI Toolkit , Problem

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