Symptom
Joule Capabilities - Learning Use Cases are failing with an error
Environment
SAP SuccessFactors Learning
Reproducing the Issue
- In your system where Joule is already configured, launch the Joule prompt
- In Joule Enter Text "View required learning"
- Error appears "Oops, something went wrong. How about trying something different?"
Resolution
This is a known issue and is currently being investigated by the engineering team. If you still face an issue after the 1H 2025 (2505) release, please report a support ticket in the component LOD-SF-LMS
Keywords
Joule, Error, Learning, 1H 2025, 2505, KI2505, LRN-148932 , KBA , LOD-SF-LMS , Learning Management System , Known Error
Product
SAP SuccessFactors Learning 2505