Symptom
- The story keep loading after converted to Optimized Design Experience (ODE) mode
Environment
- SAP Analytics Cloud (Enterprise) 2025.1.8
Reproducing the Issue
- Logon SAC.
- Access the classic story.
- Click the File->Convert to Optimized Design Experience.
- Click the Convert + Save As (The option Convert is greyed out).
- Set a story name and click Save.
- The new story is saved successfully in the folder.
- The story keeps showing "Loading your story".
- Access the converted story directly.
- The story keeps loading.
Cause
The issue is currently under investigation by the development.
Resolution
The issue is currently under investigation by the development.
See Also
- SAP Analytics Cloud - Landscape Architecture & Life-cycle Management (video)
- SAP Analytics Cloud - Landscape Architecture & Life-cycle Management (blog)
- SAP Analytics Cloud - Enterprise Readiness
- 2539529 - How can I get deleted objects restored in SAP Analytics Cloud?
- SAP Cloud Trust Center - Learn more about our cloud security, trust, compliance and services.
- 2781338 - Is it possible to move their content from the Preview tenant to Production or vice versa in SAP Analytics Cloud (SAC)
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an incident for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- Search for SAP Analytics Cloud content using Google or Bing:
- https://www.google.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud Connection Guide
- Getting Started with SAP Analytics Cloud Expert Community page
- SAP Analytics Cloud Get More Help and SAP Support
- Need More Help? Contact Support or visit the solution finder today!
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Keywords
story, classic, old, new, ODE, optimized, keep loading, loading, hanging, endless, , KBA , LOD-ANA-UNS-ATF , Unified Story Artifact and URLs and Migration. , LOD-ANA-UNS , SAC Unified Story (Story 2.0) main component. , Problem
Product
SAP Analytics Cloud all versions
SAP Knowledge Base Article - Public