3596424 - Contact information from the employee is not passed to the Sales Order

When adding an employee (e.g., sales employee, employee responsible) to the partners on the sales order, the contact information is not passed to the order, leaving the fields blank.

On the app 'Maintain Business Partner', the contact information is correctly maintained in the address of the partner.

SAP S/4HANA Cloud Public Edition

1. Create a sales order.
2. On item or header level, at 'Partners' tab, add a new partner, sales employee, and press enter.
3. When double-clicking the partner, the telephone and other contact information are blank.

The contact information is fetched from the employee and not from the business partner.

On the 'Manage Workforce' app, maintain the three fields relevant for the telephone of the employee.

Maintain Business Partner (BP)

Manage Workforce (F6097)

sales order partner, sales employee, employee responsible, contact information, telephone, cellphone, blank, empty, not copied, partner function, partner determination, worked, employee, user , KBA , SD-BF-PD-2CL , Partner Determination (Public Cloud) , Problem