SAP Knowledge Base Article - Public

3596457 - Forms in completed folder has issue showing the data, it only shows 2 section names without any data

Symptom

  • Performance form of user is completed but it is not showing full form (including data) in the completed folder, only shows section name.
  • When archived and print in the pdf, it is showing the data.
  • Issue does not happen on the form from different template but same configuration.

Environment

SAP SuccessFactors Performance Management

Reproducing the Issue

  1. Go to Performance Form > Completed folder > Unfiled
  2. Locate affected form
  3. Open the form – you can only see the 2 section names. No data at all.

Cause

Goal plan was uploaded but did not hit the save changes in the provisioning after upload. This sometime causes data issue.

Resolution

Hit the save changes button after the goal plan has been uploaded in provisioning.

Keywords

Data issue, Forms have no data when opened in competed folder, forms only showing section name , KBA , LOD-SF-PM-FF , Form Features, RTE, Spell Check, Legal Scan, Print , Problem

Product

SAP SuccessFactors Performance & Goals 2505