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SAP Knowledge Base Article - PublicSymptom
- Customer is not able to enable the forgot password feature to specific group of users.
- The "Forgot Password" feature, when enabled, applies only globally across the tenant and does not currently support scoping to specific user groups.
Environment
SAP SuccessFactors HCM Suite
Reproducing the Issue
- Enable permission for Manage System Properties Password & Login Policy Settings permission.
- Go to Admin Center >Company Settings> Password & Login Policy Settings.
- Enable Forgot Password feature
There is no option to configure the forgot password feature to enable it only to specific group for users.
Resolution
The "Forgot Password" feature, when enabled only applies globally across the tenant and it’s not designed to be scoped to specific user groups. This is working as currently designed. An enhancement ticket may be submitted for this feature so that the development team may consider adding this feature in the future.
If you wanted to raise an enhancement ticket you may refer to this kba for your guidance: 2090228 - How to submit enhancement ideas for SAP SuccessFactors Products - SAP for Me
See Also
Keywords
Enable Forgot Password feature, Password Policy Settings, password, Password & Login Policy Settings permission, Manage System Properties Password & Login Policy Settings permission
, KBA , LOD-SF-PLT-PWD , Password Policy Settings & Reset Password , Product Enhancement/support/notes/service/facebook.svg)
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