SAP Knowledge Base Article - Preview

3596538 - What is needed when opening a case for SAP DRC Mexico?

Symptom

This KBA provides a checklist of information to include when opening a support case for SAP Document and Reporting Compliance (DRC) for Mexico. Providing this information upfront avoids back-and-forth exchanges and allows engineers to begin analysis immediately.


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Environment

  • SAP Document and Reporting Compliance service
  • SAP ERP
  • SAP S/4HANA

Product

SAP Document and Reporting Compliance service all versions ; SAP ERP all versions ; SAP S/4HANA all versions

Keywords

mexico, cfdi, DRC, eDocument, edoc_cockpit, support case, troubleshooting, case opening, reproducible scenario, remote connection, SAP note implementation, BAdI, custom code, legal change, framework, AIF, localization, electronic document, SAP ERP, S/4HANA

, KBA , CA-GTF-CSC-EDO-MX , Document Compliance Mexico , Problem

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