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SAP Knowledge Base Article - PreviewSymptom
The integration between the PeopleDoc HR Service Delivery platform within SAP SuccessFactors is enabled by BTP Applicaiton - EDF Connector.
The integration tool EDF Connector needs to do a match between a field from onboarding - dcXrefID and the kmsUserId, and the response is empty meaning that there is no dcXrefID equals to kmsUserId.
There are attachments for those candidates on Onboarding Document center/Contact center, but they're not getting synchronized to PeopleDoc.
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Environment
SAP SuccessFactors Onboarding 1.0
Product
Keywords
SAP, SuccessFactors, Onboarding 1.0, defect, integration, attachment, PeopleDoc HR Service Delivery platform, BTP Application, EDF Connector, synchronization, kmsUserId, UseOptimizedDownload, ONB-35596 , KBA , LOD-SF-OBD-INT , Integrations with Onboarding , Problem
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