3596700 - No "Add Subaccount" Button When Using SAP Cloud Connector Shadow System

The "Add Subaccount" button is missing when using the Cloud Connector Shadow System, as shown below.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

• SAP Analytics Cloud (SAC)

• SAP Cloud Connector (SCC)

1. Enable the Cloud Connector High Availability.
2. Log in to UI of the shadow instance.
3. Observe that the "Add Subaccount" button is missing, preventing subaccount additions.

This issue is a by design behavior. Only the master connector can add subaccounts.

Add subaccounts in the master connector. The shadow connector will automatically replicate the configuration from the master.

• 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
• Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
• 2487011 - What information do I need to provide when opening an case  for SAP Analytics Cloud?
• 2511489 - Troubleshooting performance issues in SAP Analytics Cloud

• Search for SAP Analytics Cloud content using Google or Bing:
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  • https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
  • Note: Add relevant text or warning/error messages to the text search field to filter results.

• SAP Analytics Cloud Connection Guide
• Getting Started with SAP Analytics Cloud Expert Community page
• SAP Analytics Cloud Get More Help and SAP Support

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Shadow connector, add subaccount, cloud, connector, High availability, SAC , KBA , LOD-ANA-AQU , Import Data Connections (Acquiring Data) , BC-MID-SCC , SAP Cloud Connector On-Demand/On-Premise Connectivity , Problem