SAP Knowledge Base Article - Preview

3596725 - [iPad] Auto syncing pop-up message disrupt users workflow

Symptom

  • Pop-up related to the company setting 'SAP.FSM.Mobile.AutomaticSync' appears, hindering smooth navigation to the next step during background auto-sync.
  • This issue occurs only when the device is connected to the network and not when offline.
  • The frequent pop-ups disrupt field technicians' workflow, as they appear with every navigation step.
  • This issue occurs on the iOS app and is specific to the iPad.


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Environment

SAP Field Service Management

Keywords

Auto Syncing, Pop-up, App Update, Order, FSM Mobile-iOS, Network Connection, Technicians, Field Work, Navigation, Activity , KBA , CEC-SRV-FSM-IOS , FSM Mobile - iOS , Product Enhancement

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