SAP Knowledge Base Article - Public

3596739 - Can't find onboardee in Onboarding Dashboard after initiation from RCM

Symptom

After initiating onboarding for a candidate from Recruiting, the candidate is not visible on the onboarding dashboard.

Environment

SuccessFactors Onboarding 2.0

Reproducing the Issue

  1. Initiate candidate from RCM
  2. Search for the candidate within Onboarding Dashboard
  3. Can't find the candidate

Cause

There's a field in RCM which can contain a message for future purposes, but that message has surpassed the 256 character limit, causing an error. 

Resolution

To resolve this issue, ensure that there are no text fields within recruiting that have surpassed the 256 character limit.

Keywords

character limit, onboarding, 2.0, recruiting, rcm, 256, inserted value too large, max length (256), onboardee, candidate , KBA , LOD-SF-OBX-DBD , Dashboard , Problem

Product

SAP SuccessFactors HCM Core 2411