3596775 - Cannot update purged users error while submitting Rehire Verification task for ROOE - Onboarding

See error when submitting Rehire Verification task for Rehire on Old Employment candidate:

Cannot update purged users. Please try again.

SAP SuccessFactors Onboarding

1. Log into instance
2. Go to To-do bar > Employment Profile Selection
3. Open Rehire Verification task for Rehire on Old Employment candidate
4. Submit and see error: Cannot update purged users. Please try again.

The old inactive profile selected for the Rehire on Old Employment process has been purged before the Rehire Verification task is completed. Hence the data are no longer available to be further updated by Rehire Verification task. 

Steps to check:

1. Go to Manage Data > Process Trigger
2. Search candidate's record (e.g. with ONB process id / with application id)
3. See Rehire User field = "Purged user"

Cancel the current Rehire on Old Employment process and proceed the candidate as New Hire instead.

SAP, SuccessFactors, Onboarding, rehire, verification, error, purged users, update, Rehire on Old Employment, ROOE, Employment Profile Selection, inactive profile , KBA , LOD-SF-OBX-RHM , Rehire Mechanism , Problem