SAP Knowledge Base Article - Public

3596828 - Data Deletion in Custom Fields During Global Assignment Workflow Initiation

Symptom

  • When adding a Global Assignment, while approving the workflow, data in custom fields within the Dependent information is deleted.

Environment

SAP SuccessFactors Employee Central

Reproducing the Issue

  1. Open the Employee profile.
  2. Go to Actions
  3. Add Global Assignment
  4. Submit the Global Assignment
  5. Workflow is triggered
  6. The first approver opens the Workflow
  7. Custom field data in dependents information is empty

Cause

The issue arises because custom-string fields for PersonRelationshipInfo are currently not supported on the Add Global Assignment workflow page.

Resolution

The solution to this issue is currently under investigation. Please follow this KBA for updates.

For Product Support team, please refer internal reference code:  ECT-247234 

Keywords

Global Assignment, Workflow, Custom Fields, Data Deletion, PersonRelationshipInfo, ECT-247234, Dependent Information, Approver, Employee Profile, custom-string, custom, GA, Global, Assignment, data, empty, personRelationship, personRel, Relationship, Person, Dependent, Dependents, , KBA , LOD-SF-EC-GA , Global Assignment , LOD-SF-EC-DPD , Dependents Management , Product Enhancement

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Suite all versions