Symptom
- When selecting apprentices in multiple pages and then click on the "Add event" action, the column for apprentices only displays the apprentices from the last page selected.
Environment
SAP SuccessFactors Employee Central
Reproducing the Issue
- Log in to the system.
- Navigate to Apprentice Management.
- In the view plan, choose "Apprenticeship Plan".
- In "Show Plan for Apprentice Groups", choose a specific group.
- Select apprentices from the first page.
- Navigate to the second page and select more apprentices.
- Click on the "Next" button at the bottom of the page.
- Choose an event and click on "Add event".
- Observe that in the "For apprentices" column, only the apprentices from the second page are displayed.
Cause
The issue is due to the system behavior where clicking the "Next" and "Previous" buttons triggers a page refresh, resulting in the loss of previous selections.
Resolution
This is the expected system behavior. When navigating between pages, the system refreshes, and previous selections are lost.
See Also
Keywords
SAP SuccessFactors, Employee Central, Apprentice Management, Add Apprentices, Page Navigation, System Behavior, Page Refresh, APM, Apprentice, Management, Add Event, Event, Show Plan for Apprentice Groups, Show, Plan, Apprentice Groups, Apprenticeship Plan, Apprenticeship, Plan, For apprentices , KBA , LOD-SF-EC-APM , Apprentice Management , Problem