SAP Knowledge Base Article - Preview

3596904 - Syncing Issues with New Participants Due to Incorrect Tenant ID in cs_stageparticipant in SAP SuccessFactors Incentive Management

Symptom

  • Participant is created via a custom file using Data Loader Express.
  • The participant is unable to log into the system.
  • The participant does not appear in the Admin workspace. 


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Environment

SAP SuccessFactors Sales Performance Management

  • Incentive Management on Hyperscalers
  • XDL

Product

SAP SuccessFactors Incentive Management all versions

Keywords

Incentive Management, Custom participant file, XDL, participant, portal , KBA , CEC-SAL-COM-CDL , Express Data Loader , CEC-SAL-COM , Incentive Management , How To

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