SAP Knowledge Base Article - Preview

3596968 - Error "No value mapping found for SOFTWARE_INFO and value" in Colombia Rebates Debit Memo

Symptom

  • When submitting a Colombia Debit memo referenced to a Billing Document, an error message is issued stating "No value mapping found for SOFTWARE_INFO and value".
  • Despite the value mapping being filled for the respective company code, the error still persists.


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Environment

eDocuments Colombia

Product

SAP ERP all versions ; SAP S/4HANA all versions

Keywords

Colombia, Rebates, Debit Memo, Error, Value Mapping, SOFTWARE_INFO, SAP S/4HANA, EDOCUMENT704, Accounting Document, Billing Document. , KBA , CA-GTF-CSC-EDO-CO , Colombia , Known Error

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