SAP Knowledge Base Article - Preview

3597090 - EPM Add-in connection error - Addin returned an error

Symptom

  • An error occurs when attempting to open an Excel file connected to BPC via the EPM Add-in.
    The error message states: "Addin returned an error. Check logfile of the addin!"

  • The issue persists even when the file is opened using the launcher BiOfficeLauncher. However, when the file is opened using EPMlauncher.Office, it works as expected.


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Environment

  • EPM Excel Client
  • SAP Analysis Office 2.8 SP25 64bit
  • SAP-BPC 2021
  • Windows 11 Enterprise 
  • Excel 365 MSO 

Product

SAP Analysis for Microsoft Office 2.8

Keywords

BPC, EPM Add-in, Excel file, error, logfile, EPMlauncher.Office, .SAPAOX file, configuration, EPMLauncher.exe, BiOfficeLauncher.exe. , KBA , EPM-XLS , EPM Excel Client , Problem

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