SAP Knowledge Base Article - Public

3597109 - Invisible "View Approvers" Link in Job Profile Builder

Symptom

  • In the Job Profile Builder, the "View Approvers" link is not visible in the Edit Job Profile page.
  • The issue occurs when a specific theme with a dark header and white text color is used.
  • The link becomes unreadable due to the white color against the dark background.

Environment

SuccessFactors Job Profile Builder

Reproducing the Issue

  1. Navigate to Manage Job Profiles in the Job Profile Builder.
  2. Select any pending workflow job profile.
  3. In the Change Request tile, the "View Approvers" link is not visible.

Cause

The issue is caused by the color setting for the "Module Picker > Label text color – default" in the theme. The color is set to white (#FFFFFF) to match the dark-colored header. As a result, the "View Approvers" link, which also uses this color setting, becomes unreadable against the dark background.

Resolution

This issue was reported to our engineering team and they had found the root cause and have written a code fix for this issue, it will be available in the next release 1H2025.

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See Also

Keywords

Job Profile Builder, View Approvers, link, invisible, theme, color setting, label text color, patch fix, KI2411, WSM-29523 , KBA , LOD-SF-TIH-JPB , Job Profile Builder , Known Error

Product

SAP SuccessFactors HCM Core 2411