SAP Knowledge Base Article - Public

3597226 - Invoices created from SD and their cancellations are not being automatically cleared in FI

Symptom

Invoices created from SD and their cancellations are not being automatically cleared in FI.

Environment

SAP S/4HANA Cloud Public Edition

Cause

Resolution

This is standard system behavior. Manually clearing the two open items using the app Clear Incoming Payments is required. However, this is not the only option available.

Alternatively, the functionality of Automatic Clearing can be considered. This can be done by using the app Schedule General Ledger Jobs with the job template called Automatic Clearing. Set up a recurring job for Automatic Clearing that, for example, picks up all open line items which can be cleared automatically on a daily basis and posts the clearing automatically. For more information, see Automatic Clearing. In case there is any further question about the automatic clearing job, create a support case in component FI-GL-GL-A-2CL.

Keywords

SD, FI, F2, invoice, S1, invoice cancellation, automatic clearing, manually clear, Clear Incoming Payments, Schedule General Ledger Jobs, recurring job, open line items , KBA , FI-AR-AR-J-2CL , Integration/Accounting Interface (Public Cloud) , FI-GL-GL-A-2CL , Posting/Clearing (Public Cloud) , Problem

Product

SAP S/4HANA Cloud Public Edition all versions