SAP Knowledge Base Article - Public

3597233 - Additional blank box appears in Proxy Now -SAP SuccessFactors HCM Suite 2505

Symptom

In the 2505 environment, when clicking "Proxy Now" and entering an incorrect target name, a blank box dropdown will appear and stay there. Even if the proxy dialog is reopened. It will only be cleared after reloading the page.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental. 

Environment

SAP SuccessFactors HCM Suite 2505

Reproducing the Issue

1.login to the Preview instance

2.Select "proxy now"

3.Type in a wrong username and then click cancel

4.Select "proxy now" again

5.The blank box will show up 

Resolution

The fix for this issue is planned to be deployed on 2H 2025 release (b2511).

For release timelines, please review SAP SuccessFactors Product Release & Road Map Information.

Keywords

KI2505, WEF-163868, Proxy Now, blank box, 2505, 1H2025, error
, KBA , LOD-SF-PLT-PRX , Proxy , Known Error

Product

SAP SuccessFactors HCM Suite 2505