Symptom
In objects such as Opportunity, the field Technical ID displays the Opportunity Name rather than the correct numerical value.
Environment
SAP Cloud for Customer
Cause
By design, the Technical ID field will only display the object name as there is no reason to view the Technical ID (UUID) in the UI. The field is available for use in scenarios like integration mashups, where the correct data will be passed if necessary.
Resolution
This is the expected behaviour of the system.
Keywords
technical id, uuid , KBA , CEC-CRM-GS , Guided Selling/Opportunity for SAP Sales/Service Cloud , Problem
Product
SAP Sales Cloud and SAP Service Cloud Version 2 1.0