SAP Knowledge Base Article - Public

3597277 - Technical ID displays object name rather than numerical value

Symptom

In objects such as Opportunity, the field Technical ID displays the Opportunity Name rather than the correct numerical value.

Environment

SAP Cloud for Customer

Cause

By design, the Technical ID field will only display the object name as there is no reason to view the Technical ID (UUID) in the UI.  The field is available for use in scenarios like integration mashups, where the correct data will be passed if necessary.

Resolution

This is the expected behaviour of the system.

Keywords

technical id, uuid , KBA , CEC-CRM-GS , Guided Selling/Opportunity for SAP Sales/Service Cloud , Problem

Product

SAP Sales Cloud and SAP Service Cloud Version 2 1.0