Symptom
User is synching products from ECC to CPQ. Products are being automatically set as "Visible to everyone". In CPQ the products do not have "Visible to everyone" set to true in the Product or Category and are being overwrote.
Environment
SAP SALES CLOUD CPQ integrated with SAP ECC.
Reproducing the Issue
- Replicate a product from ECC to CPQ using ImportMaterialsFromERP SOAP API.
Cause
Expected behavior of the ImportMaterialsFromERP API.
Resolution
This API doesn't support changing "Visible to everyone" flag on the product. It will set it to true by default when creating new product.
Workaround:
Use a different API, example, using Product Integration Rest API, which should replace ImportMaterialsFromERP API for product replication.
See Also
Keywords
ECC, CPQ, Integration, ImportMaterialsFromERP, API, Category, Permission , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , Bug Filed