SAP Knowledge Base Article - Preview

3597543 - Joule does not trigger for Employee Profile data - Employee Central & Profile

Symptom

  • An error occurs when trying to access employee details (employee profile block) using AI in the SAP SuccessFactors.
  • The error message displayed is "Please contact the administrator to enable permissions or configurations related to this information."
  • The issue is observed when trying to view employment information from an employee profile portlet.


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Environment

  • SAP SuccessFactors Employee Central & Profile
  • SAP SuccessFactors HCM

Keywords

Joule, AI, Employee Profile, Employee Central, Error, Permission, Configurations, Digital Assistant, Administration, employee central, employee profile, successfactors, SF, EC, EP , KBA , LOD-SF-EP-UI , People Profile UI (PP3 UI) , LOD-SF-EC , Employee Central , Problem

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