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3597579 - Connection Error Using OLE DB (ADO) Driver in SAP Crystal Reports

Symptom

  • An error was encountered when attempting to connect to SQL Server using the OLE DB (ADO) driver in SAP Crystal Reports.
  • The error received during connection attempt:
  • Logon failed.
    Details: ADO Error Code: 0x80004005
    Source: Microsoft OLE DB Driver 19 for SQL Server
    Description: SSL Provider: The certificate chain was issued by an
    authority that is not trusted.
  • SQL State: 08001
    Native Error: -2146893019 [Database Vendor Code: -2146893019]


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Environment

  • SAP Crystal Reports 2020 
  • SAP Crystal Reports 2025

Product

SAP Crystal Reports 2020 ; SAP Crystal Reports 2025

Keywords

crystal reports, ole db, sql server, logon failed, ssl error, certificate chain, ado driver, connection issue, microsoft driver, database error, 0x80004005 , KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , Known Error

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