3597593 - Persistent Error Message in National ID Portlet Despite Meeting Validation Rule Conditions

• In the National ID portlet, a validation rule continues to display an error message even after bypassing the conditions that trigger it.
• The error message may appear even when attempting to delete the incorrect data.
• This issue is related to changes in the National ID card type and/or Country fields.
• Upon examining the rule trace, the validation rule may show as executed twice. 

** Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental **

• SAP SuccessFactors Employee Central
• SAP SuccessFactors HCM

national id information, national id, national id information business rule, national id business rule, national id rule, national id information validation, national id validation, business rule executed twice, country, national id card type, card type, error message, onSave rule, delete, update, insert, null , KBA , LOD-SF-EC-PER-NAT , National ID - Config, Rules, RBP, UI , Problem