Symptom
When employee terminination is triggered and the Odata API request for termination is sent to SFSF so that the changes are impacted, however the data is reaching SFSF but the Event for termination is not reaching ISC. The intelligent Services is not triggered.
If you do the same activity via the UI (termination of employee) the ISC is triggered.
Environment
Successfactors
Integration Center
Intelligent Service Center.
Cause
While doing the Termination import for user you will notice that no rules were being triggered at all (onSave and onPostSave).The cause is Missing RBP permissions for the User
Resolution
In RBP Permission "Enable business rules for selected entities" in Manage Permission Roles -> Employee Central Import Settings.
Once granting this permission, all the rules including onPostSave rule for event are getting triggered.".
Keywords
Integration Center, Successfactors, RBP, Enable business rules for selected entities, Odata, , KBA , LOD-SF-INT-INC-ISE , Integration Center from ISC Events , Problem