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SAP Knowledge Base Article - PublicSymptom
The recruiting email trigger "Application Updated by Recruiting Operator" is not triggering on the new applicant workbench when the comments field is updated.
Environment
SAP SuccessFactors Recruiting Management
Cause
This has been confirmed by product management to be expected behaviour. The email trigger should work for other fields but will not work for the comments field on the new applicant workbench.
Resolution
If you would like to change this behaviour please create an enhancement request.
See Also
2090228 - How to submit enhancement ideas for SAP SuccessFactors Products
Keywords
SAP SuccessFactors, Recruiting, Email Trigger, Application Updated by Recruiting Operator, Hiring Manager, Recruiter, Double Email, No Email. , KBA , LOD-SF-RCM-JOB , Job Postings & Requisitions , Problem
Product
SAP SuccessFactors Recruiting all versions
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