SAP Knowledge Base Article - Public

3597717 - [Known Error] Story report fails once Country/Region table is added to the query connected to I-9 Audit Trail table - Onboarding

Symptom

  • Error shows when adding country field in I9 Audit Trail table.
  • Error: We found an error while creating the query in the database. For assistance, please contact your administrator or the SAP Product Support team, if needed. Correlation ID: XXX

Environment

SAP SuccessFactors Onboarding 

Reproducing the Issue

  1. Go To Reporting
  2. Create new Story report query
  3. Table: I-9 Audit Trail
  4. Add field: Country/Region
  5. Preview the report
  6. Error Shows

Cause

This is a Known Issue.

Resolution

The fix for this issue is planned to be deployed on 2H 2025 release (b2511).

For release timelines, please review SAP SuccessFactors Product Release & Road Map Information.

Workaround

No workaround is available.

See Also

Keywords

OBX, OBX-19839, Onboarding, Country/Region table, Compliance Process, I-9 Audit Trail, report, People Analytics , KBA , LOD-SF-OBX-I9 , i9 Compliance Form , Problem

Product

SAP SuccessFactors Onboarding 2411