3597717 - [Known Error] Story report fails once Country/Region table is added to the query connected to I-9 Audit Trail table - Onboarding

• Error shows when adding country field in I9 Audit Trail table.
• Error: We found an error while creating the query in the database. For assistance, please contact your administrator or the SAP Product Support team, if needed. Correlation ID: XXX

SAP SuccessFactors Onboarding 

1. Go To Reporting
2. Create new Story report query
3. Table: I-9 Audit Trail
4. Add field: Country/Region
5. Preview the report
6. Error Shows

This is a Known Issue.

The fix for this issue is planned to be deployed on 2H 2025 release (b2511).

For release timelines, please review SAP SuccessFactors Product Release & Road Map Information.

Workaround

No workaround is available.

• SAP SuccessFactors Product Release & Road Map Information
• SAP SuccessFactors Patches Knowledge Base
• KB Article 2171560 - How to be notified of new or updated SAP Notes or KBAs
• Blog: Onboarding 2.0 Reporting through People Analytics - SAP Community

OBX, OBX-19839, Onboarding, Country/Region table, Compliance Process, I-9 Audit Trail, report, People Analytics , KBA , LOD-SF-OBX-I9 , i9 Compliance Form , Problem