Symptom
- Error shows when adding country field in I9 Audit Trail table.
- Error: We found an error while creating the query in the database. For assistance, please contact your administrator or the SAP Product Support team, if needed. Correlation ID: XXX
Environment
SAP SuccessFactors Onboarding
Reproducing the Issue
- Go To Reporting
- Create new Story report query
- Table: I-9 Audit Trail
- Add field: Country/Region
- Preview the report
- Error Shows
Cause
This is a Known Issue.
Resolution
The fix for this issue is planned to be deployed on 2H 2025 release (b2511).
For release timelines, please review SAP SuccessFactors Product Release & Road Map Information.
Workaround
No workaround is available.
See Also
- SAP SuccessFactors Product Release & Road Map Information
- SAP SuccessFactors Patches Knowledge Base
- KB Article 2171560 - How to be notified of new or updated SAP Notes or KBAs
- Blog: Onboarding 2.0 Reporting through People Analytics - SAP Community
Keywords
OBX, OBX-19839, Onboarding, Country/Region table, Compliance Process, I-9 Audit Trail, report, People Analytics , KBA , LOD-SF-OBX-I9 , i9 Compliance Form , Problem
Product
SAP SuccessFactors Onboarding 2411