SAP Knowledge Base Article - Preview

3597724 - Blank screen in CRM WEB UI.

Symptom

When opening the CRM WEBUI using the T code WUI or WUI_SSO a blank screen appears after login. The error can be recreated by simply using WUI_SSO.
The error message in the console of the browser is:

  • Uncaught SyntaxError: Unexpected identifier 'Filter' - default.htm:44
  • Uncaught ReferenceError: thtmlbLeanMode is not defined
        at constructor (crmuifServer.js:318:4)
        at new <anonymous> (crmuifServer.js:40:30)
        at default.htm:114:20 - crmuifServer.js:318
  • Uncaught Error: No CRMUIF server in frame hierachy
        at crmuifclient.js?sap-client=900&sap-language=DE&20250321055547:13:18 - crmuifclient.js?sap-client=900&sap-language=DE&20250321055547:22


Read more...

Environment

  • SAP S/4HANA 
  • SAP Customer Relationship Management

Product

SAP Customer Relationship Management all versions ; SAP S/4HANA 2023

Keywords

CRM_UI, JS Error,  thtmlbLeanMode, Unexpected identifier 'Filter'(crmuifServer.js:318:4)',  WUI_SSO,  crmuifServer.js:318, crmuifclient.js? ,  No CRMUIF server in frame hierachy,  WUI, Adapt Filters, Go, freeze, text element, PatternNotSupportedMsg, TEXT-605, EN, cl_thtmlb_content , Bank Screen, blank wui screen. , KBA , CA-WUI-UI , User Interface , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.