SAP Knowledge Base Article - Public

3597740 - In the Employee profile the header of portlets/actions are showing as blank 1H 2025

Symptom

While clicking/submitting any action, the header of the portlet is not visible.

Prerequisites:

  • Theme Manager -> Fine tune -> Portlets:
    • Header text color: #FFFFFF.
    • Header background color: #DA2029.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.  

Environment

  • SAP SuccessFactors Employee Profile - People Profile Preview
  • SAP SuccessFactors Employee Central - All Portlets
  • SAP SuccessFactors Employee Central - Workflows

Reproducing the Issue

  1. Go to any employee profile.
  2. Click on any portlet/action (Such as Job history, Change Job and compensation, submit workflow, save changes etc.,).
  3. The header is not visible. But if you try to copy the text, the text in the header is visible.

           

                

Resolution

  • Product Engineering has confirmed the issue will be fixed via patch on 20th May 2025.
  • Click on star to bookmark this article to receive updates about this issue. For more information about updates from subscribed KBAs, you can refer to the KB Article 2171560 - How to be notified of new or updated SAP Notes or KBAs.

See Also

Keywords

KI2505, b2505, 1H2505, INC12411034, Job history, header, blank, theme manager, color, tune, Job information, portlet, save, workflow, take action, Compensation information, PTCH-46877  , KBA , LOD-SF-EP-FPP , People Profile - Full Profile , LOD-SF-EC-JOB-UI , History UI & MSS UI , LOD-SF-EC , Employee Central , LOD-SF-EC-JOB , Job Information , LOD-SF-EP , People Profile , Bug Filed

Product

SAP SuccessFactors Employee Central 2505 ; SAP SuccessFactors HCM Suite 2505

Attachments

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