Symptom
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After enabling the Latest Full People Profile, deeplinks to the Time Management section do not function as expected.
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Attempting to access the Time Management section using the following URL results in a blank screen: https://hcm8preview.sapsf.com/sf/liveprofile?categoryId=timeManagement
Environment
- SAP SuccessFactors Employee Central – Time Management
Reproducing the Issue
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Create a deeplink to the Time Management section using the latest Full Profile Category format.
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Embed or map this link in an external third-party application (outside of SuccessFactors).
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When a user clicks the link (assuming they are not already logged into SF), the system fails to redirect to the Time Management section and instead displays a blank page.
Cause
- When using deeplinks outside of the SuccessFactors environment (e.g., in third-party tools or portals), the standard deeplink format:https://hcm8preview.sapsf.com/sf/liveprofile?categoryId=timeManagement, cannot automatically detect the Company ID if there is no active SuccessFactors session.
- As a result, the system fails to navigate as intended.
Resolution
- Use the extended deeplink format that explicitly includes the Company ID to ensure proper redirection and login via SSO: https://hcm8preview.sapsf.com/sf/liveprofile?categoryId=timeManagement#/company={mention CompanyID}
- This format allows the system to:
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Recognize the correct Company ID.
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Trigger SSO login, if required.
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Redirect the user directly to the Time Management section successfully.
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Best Practices
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Always include the #/company=yourCompanyID parameter when generating deeplinks for use outside the SuccessFactors environment.
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Validate deeplinks in both internal and external use cases before deployment.
- Handbook Link: Deep Links to Full Profile Categories and Cards
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