SAP Knowledge Base Article - Preview

3597785 - Runtime error OBJECTS_OBJREF_NOT_ASSIGNED during executing a change process in Subscription Contract

Symptom

A runtime error occurs while executing the change process (e.g. Cancel) in a Subscription Contract:

  • 500 Internal Server Error
  • Access using a 'ZERO' object reference is not possible.

 


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Environment

  • SAP enhancement package for SAP CRM, version for SAP HANA
  • SAP S/4HANA

Product

SAP S/4HANA 1909 ; SAP S/4HANA 2020 ; SAP S/4HANA 2021 ; SAP S/4HANA 2022 ; SAP S/4HANA 2023 ; SAP enhancement package for SAP CRM all versions

Keywords

SAP S/4HANA, Subscription Order Management, Dump, Change Process, Cancellation, ABAP programming error, OBJECTS_OBJREF_NOT_ASSIGNED, CL_CRM_BOL_ENTITY_WRAPPER=====CP, GET_ROOT, CL_BT156_BT_PROCESSSELECT_IMPL=>OP_CHANGE_ORDER, 500 Internal Server Error, Access using a 'ZERO' object reference is not possible. , KBA , CRM-S4-SOM , S4CRM: Subscription Order Management , Problem

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