Symptom
- When creating a new Contact, nothing is maintained in the Marketing Permission facet
- You want to know if it is treated as Opt-out or Opt-in when nothing is maintained in the Marketing Permission facet
Environment
SAP Cloud for Customer
Cause
Resolution
When no data is maintained in the Marketing Permission facet, it is considered the same as Opt-in. This means that even if no explicit Marketing Permissions are set, communications like emails and faxes can still be sent to the contact person.
See Also
Keywords
marketing permission, maintain, no, nothing, opt-in, opt-out, e-mail, email , KBA , LOD-CRM-CON , Contact , How To
Product
SAP Cloud for Customer core applications all versions