SAP Knowledge Base Article - Public

3597820 - Latest Form Experience - Rating Scale Information Button displayed even though disabled in XML and no ratings possible

Symptom

The rating scale info button is displayed in performance forms even though it is disabled in the XML template and no ratings are possible in the form.

Environment

SAP SuccessFactors Performance Management

Reproducing the Issue

  1. Follow 2758211 - Is it Possible to Hide the Rating Scale Link (Help or Question Mark Icon) on the Performance Form? - Performance Management - SAP for Me KBA in order to disable rating scale info button in a specific form template's XML.
  2. Upload the template, launch a form and observe that new Rating Scale button is there, when Latest Form Experience is enabled.

Cause

This is a Known Issue.

Resolution

Fix was deployed with 2505 patch on 22-Apr-2025 for Preview instances. For patch timelines, please review SAP SuccessFactors Patches Knowledge Base.

See Also

Keywords

SuccessFactors, SF, 1H2025, release, Latest Experience of Performance Management Form, PM, performance form, rating scale link, rating scale information button, KI2505 , KBA , LOD-SF-PM-RAT , Ratings and Weights , Known Error

Product

SAP SuccessFactors HCM Core all versions ; SAP SuccessFactors Performance & Goals 2505