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3597845 - IQ server fails to find served license...FlexNet Licensing error:-5,414

Symptom

IQMSG
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Failed to obtain license(s) for IQ_CORE feature from license file(s) or server(s). 

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License search path:   path to .lic:
FlexNet Licensing error:-5,414

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log from license manager.

12:37:19 (SYBASE) Request denied: Client (11.19) newer than Vendor Daemon (11.16). (Version of vendor daemon is too old. (-83,21049))
12:37:20 (SYBASE) Request denied: Client (11.19) newer than Vendor Daemon (11.16). (Version of vendor daemon is too old. (-83,21049))

...

version from license server.

[sybase@tbbgcsyblic-vd1 bin]$ ./cpuinfo -v
2025/04/17 17:25:46  SySAM Licensing API/2.4 SP02 PL00/2.4.2.0/64bit/1/P/x86_64/SLES 11.1/OPT/Mon Feb 11 23:11:43 2019
2025/04/17 17:25:46  FLEXnet Licensing API/v11.14.0.0 build 183228 x64_lsb
2025/04/17 17:25:46  Hostid [0x214ca10]: 005056a2622b
##
 

Here is version from IQ.

[sybase@rfinfrhcldb-d11 bin]$ ./cpuinfo -v
2025/04/17 22:22:18  cpuinfo/SySAM Licensing API/2.5 SP00 PL00/2.5.0.0/64bit/1/P/x86_64/SLES 12.5/OPT/Thu Nov 14 01:19:10 2024
2025/04/17 22:22:18  FLEXnet Licensing API/v11.19.6.0 build 293152 x64_linux
#

PB encountered when updating IQ to version 16.1 SP05 PL15
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IQ version has changed from:
Versn: 16.0.110.2662/10705/P/sp11.16/Enterprise Linux64 - x86_64 - 2.6.18-194.el5/64bit/2018-01-08 02:45:56
To version:
Versn: 16.1.050.2916/15831/P/SP05.15/Linux/Linux64 - x86_64 - 3.10.0-327/64bit/2025-03-10 14:45:35


Read more...

Environment

SAP IQ 16.1 SP05 PL15

Product

SAP IQ 16.1

Keywords

sysam update upgrade FlexNet Licensing error -5,414 newer than Vendor Daemon too old , KBA , BC-SYB-IQ , Sybase IQ , Problem

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