SAP Knowledge Base Article - Preview

3597849 - Error "An internal error occurred while calling the 'initInstance' API. (Error: WIS 30270)" when opening reports on BI/CMC - Reposcan cannot assign to the Administrator

Symptom

  • When opening a report on BI Launchpad getting the error: "An internal error occurred while calling the 'initInstance' API. (Error: WIS 30270)".
  • On CMC > Favorites folder > Affected user > The user has more than one Favorite folder (inboxes or personal categories too).
  • Run Reposcan without the -repair and see the warning "FavoritesFolder object 'xxxxx' (Object ID = xxxxx) owner object is missing (Owner Object ID = xxxxx)".
  • Reposcan is action is "Allow the application to assign the object to the Administrator" but Reposcan cannot do this.


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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.x
  • Windows
  • Linux

Product

SAP BusinessObjects Business Intelligence platform 4.3

Keywords

reports, error, WIS 30270, Repository Diagnostic Tool, personal folders, consolidation, CMC, BI Launch Pad, reposcan, repair, view, webi, crystal , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , BI-BIP-PUB , Publishing and scheduling in InfoView/BI launch pad , Problem

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